Privacy policy
Privacy Policy – VEULORA
At VEULORA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our store, we automatically collect certain information about your device, including:
- Web browser
- IP address
- Time zone
- Cookies installed on your device
Additionally, when you make a purchase or attempt to make a purchase, we collect:
- Name
- Billing and shipping address
- Payment information (processed securely via third-party providers)
- Email address
- Phone number
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders
- Communicate with you (order updates, support)
- Screen orders for potential risk or fraud
- Improve our store, products, and customer experience
- Send marketing emails (only if you opt-in)
3. Sharing Your Information
We may share your information with trusted third parties to help us operate our business, such as:
- Payment processors (Shopify Payments, PayPal, etc.)
- Shipping carriers
- Marketing and analytics tools (like Meta Ads, Google Analytics)
We do not sell your personal information.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance your browsing experience
- Understand customer behavior
- Improve our marketing performance
You can disable cookies in your browser settings at any time.
5. Data Retention
We retain your order information for our records unless and until you ask us to delete this information.
6. Your Rights
If you are a resident of certain regions (such as California or the European Union), you have the right to:
- Access your personal data
- Request correction or deletion
- Opt out of data processing
To exercise these rights, contact us at:
7. Health Disclaimer
Our products are designed for comfort and support purposes only. They are not intended to diagnose, treat, cure, or prevent any medical condition. Always consult a healthcare professional if you have concerns about your health.
8. Data Security
We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons.
10. Contact Information
For more information about our privacy practices, or if you have questions, please contact us at: