Shipping policy

SHIPPING POLICY

At Veulora, we are committed to delivering your order safely and efficiently. Please review the following shipping terms.


1. Order Processing Time

All orders are processed within 1–3 business days after being placed.

Orders are not processed or shipped on weekends or holidays.

Once your order has been processed, you will receive a confirmation email with tracking information.


2. Shipping Time

Estimated delivery times:

  • United States: 7–12 business days

  • International: 7–15 business days

Please note that delivery times may vary depending on your location and external factors such as customs, weather, or carrier delays.


3. Shipping Costs

We offer free standard shipping on all orders within the United States.

International shipping rates may vary and will be calculated at checkout if applicable.


4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Please allow 2–5 business days for tracking updates to appear in the system.


5. Delays

While we strive to deliver your order on time, delays may occur due to circumstances beyond our control, including:

  • High order volume

  • Carrier delays

  • Customs processing

Veulora is not responsible for delays caused by these external factors.


6. Incorrect Address

Please ensure that your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.


7. Lost or Stolen Packages

Veulora is not responsible for lost or stolen packages marked as delivered.

If you experience an issue, please contact the carrier directly or reach out to us for assistance.


8. Split Shipments

In some cases, your order may be shipped separately to ensure faster delivery.

You may receive multiple tracking numbers if this occurs.


9. Contact Us

If you have any questions regarding your shipment, please contact us:

📧 info.veulora@gmail.com


Thank you for shopping with Veulora.