Shipping policy
SHIPPING POLICY
At Veulora, we are committed to delivering your order safely and efficiently. Please review the following shipping terms.
1. Order Processing Time
All orders are processed within 1–3 business days after being placed.
Orders are not processed or shipped on weekends or holidays.
Once your order has been processed, you will receive a confirmation email with tracking information.
2. Shipping Time
Estimated delivery times:
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United States: 7–12 business days
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International: 7–15 business days
Please note that delivery times may vary depending on your location and external factors such as customs, weather, or carrier delays.
3. Shipping Costs
We offer free standard shipping on all orders within the United States.
International shipping rates may vary and will be calculated at checkout if applicable.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Please allow 2–5 business days for tracking updates to appear in the system.
5. Delays
While we strive to deliver your order on time, delays may occur due to circumstances beyond our control, including:
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High order volume
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Carrier delays
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Customs processing
Veulora is not responsible for delays caused by these external factors.
6. Incorrect Address
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
7. Lost or Stolen Packages
Veulora is not responsible for lost or stolen packages marked as delivered.
If you experience an issue, please contact the carrier directly or reach out to us for assistance.
8. Split Shipments
In some cases, your order may be shipped separately to ensure faster delivery.
You may receive multiple tracking numbers if this occurs.
9. Contact Us
If you have any questions regarding your shipment, please contact us:
📧 info.veulora@gmail.com
Thank you for shopping with Veulora.